Part 2: Canceling An Appointment With Your Waxer Might Be Deadly.

OK Let me start by saying that if you don't know what I am talking about you must read Part 1 the original story for clarification.

This post is the continuation of my epic battle with the worlds most (cough) annoying client.

6 MONTHS AFTER PART 1

I thought I would never see her again but there she is here is the waiting room. I look at my chart of clients for the day and I recognize the name but don't know why. Suddenly our eyes meet.

Her eyes search mine and she wonders how she knows me. After a moment her pupils flicker with recognition. Its an instant staring match and I wonder how she found me. Then I realize that the fake spa name I have is the culprit. She has no idea my spa name is Savana. She's come to the spa hoping to get a facial.

She only knows me as Rachel.

I release her eyes from mine and go into the back. I plead with my boss to have someone else take her. Nobody is available. I don't want to give this woman a facial because I know she won't tip me and also probably won't want to pay $125 for it.

So the client reluctantly comes back into my room and starts to complain about why she can't have the facial. She tells me she did not know how much it was and they booked it wrong. I realize she is trying to negotiate with me. We charge half price for cancellations when clients cancel within 24 hours or the appointment.

I tell her she is welcome to leave and I will allow them to cancel the appointment. Her jaw drops. She really thought she had me.

Well that was easy.