Things That Make You Go Ohhhhh!

In every spa there's wax, and where there's wax, there's wax cleaner. There are two types; one for the skin and one to clean the equipment. Whats used on the skin is a soothing blue oil which removes the stickiness. Keyword: Soothing. We label this "Skin Cleaner". Whats used on everything else is the industrial grade stuff that could clean grease off garage floors. This is not to be used on skin ever. We label this "Wax Cleaner".

Also state law says if we are buying wax cleaner or oil in bulk, the container we pour it into must be labeled accordingly. We estheticians never confuse the two.

I had just given this client a Brazilian. I cleaned the area and removed all the residual wax, or so I thought. I leave the room to get tweezers (because the one I was working with was dull).

I come back to my room with them. My client's in the fetal position in tears.

She tells me she decided to use the bottle labeled "Wax Cleaner" because she still felt sticky in some areas.

She's asking me why its burning.